Definition of a community manager: A community association manager will have the knowledge, ethics, professionalism and skills with verifiable experience in financial, administrative, and facilities management in at least one community association, either commercial or residential. The community association manager must be compensated for providing professional guidance and assistance to the board of directors of any association(s) managed by that community association manager, whether the individual is acting as an full time independent contractor, or as an employee of a management firm, or as a general manager or executive director of a common interest development. Management of property other than community associations will not meet the qualifications for community association manager.
Successful community management starts with the essentials! The Essentials of Community Management or M-100, a comprehensive community association management course provides a practical overview for new managers, an essential review for veteran managers and an advanced course for board members. Successful completion of the M-100 can be the first step toward earning the CMCA credential, awarded by ***CAMICB.
CAI is dedicated to providing professional community managers with the resources, practical tools and information they need to achieve success in the dynamic community association marketplace. Community managers are the professional backbone of the communities they serve, providing the skills and expertise that are essential to the successful management of associations. CAI offers various education courses for community managers that cover a wide variety of topics. Courses are available as live, in-person seminars with an instructor or via a self-paced, independent-study online learning format. A full list of CAI's national level courses with links can be found at CAI National Level Courses.
Community Association Managers International Certification Board (CAMICB) Credentials***CMCA® - Certified Manager of Community Associations® - The first step for a professional community manager to demonstrate the fundamental knowledge required to manage a community association.
LSM®-Large-Scale Manager® -This specialist designation is designed to allow PCAM designees to specialize within their profession. CAI acknowledges the unique aspects of being a large-scale community manager and is providing an opportunity for recognition and continuing education in order for you to expand your career opportunities.
How to maintain the LSM specialist designation:
Management Company Accreditation
An Accredited Association Management Company demonstrates their commitment to providing excellence, and to practice association management in an ethically prescribed, fiscally responsible manner. They ensure that their staff has the skills, experience, and integrity to help communities succeed. Its managers have advanced training and demonstrated commitment to the industry—just the type of professionals that community association boards seek to hire!