Friday, January 11, 2019
Country Club of the South
4100 Old Alabama Rd
Johns Creek, Georgia 30022
7:30am to 4:30pm
Cocktail Reception to Follow
4:30 to 6pm
CAI Manager Members- No Charge!
Future CAI Members
TWO Sessions: $50 - 6 CE hours
ONE Session: $25 - 3 CE hours
Please Note: Registration will close one week prior to the Education Seminar. Cancellations must be made no later than Friday,January 4, 2019, for a refund. A late fee of $25 will be included for all registrations on or after January 4. Due to the high demand of education classes, there will be a $25 "no show" fee implemented to anyone that is signed up and does not show the day of.
Schedule
7:00am - 8:55am Check-in
7:30am - 8:55am Registration & Buffet Breakfast (optional)
9:00am - 12:00pm Morning Session - Choose ONE Session
Morning Session 1: Dealing with Difficult Personalities
Guest Instructor: Jessica Towles, CMCA, AMS, PCAM
Morning Session 2: Operational Calendar
Instructors: TBD
12:00pm-1:30pm Buffet Lunch
1:30pm-4:30pm Afternoon Session - Choose ONE Session
Afternoon Session 1: Teamwork and Leadership Development
Guest Instructor: Jessica Towles, CMCA, AMS, PCAM
Afternoon Session 2: Meetings 101
Instructors: TBD
4:30pm-6:00pm Cocktail Reception
4:45pm & 5:15pm Lots of Prize Drawings
6:00PM Grand Prize Drawing!!
*Please choose one morning and one afternoon session. Managers may also choose to attend just the morning session or just the afternoon session.
IMPORTANT: Any changes in classes need to be done prior to January 4, 2019. Please notify and email admin@cai-georgia.org. We WILL NOT be able to accommodate any changes after this date.
Total CE credits possible for the day is 6 CE Hours (unless attending for one session, 3 CE hours)
EVENT SPONSORS
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Course Descriptions:
Dealing with Difficult Personalities
Instructor: Jessica Towles, CMCA, AMS, PCAM
Change is fundamental to our lives. So is chaos. There is good and bad change, there is good and bad chaos. The changes that we encounter in the association world today are in many cases, driven by forces beyond our control and beyond our scope of responsibility - yet they fall into our laps. Process management is a methodology that brings order out of chaos, a rhythm and beat to the daily grind and provides tools to make for more effective management.
Operational Calendar
Instructors: PCAM Property Managers
A panel of PCAM level managers will discuss hot topics that should be included in the operational calendar of managing associations for property manager for a given year. The main objective of the course is to present and discuss optimal strategies of proactive management as opposed to reactive management relative to specific core tasks managers must complete throughout the year of an association.
Teamwork and Leadership Development
Instructor: Jessica Towles, CMCA, AMS, PCAM
This presentation will focus on the roles of leaders within the community association model - Board Members, Homeowners, Community Managers and Business Partners. How does each group impact each of the other groups and how as the Community Manager, can we assist and guide this team to work hand in glove for the betterment of the association as a whole. Attendees will learn skills to help build upon their own leadership skills in addition to discovering ways to lift up and grow the leaders around them.
Meetings 101
Instructor: Industry Attorneys
A panel of lawyers will discuss issues relating to the various types of meetings and the various ways by which an Association's Directors and/or Membership can conduct business. The panel will discuss meetings ranging from the initial turnover meeting to annual meetings, special meetings and board meetings, how to call and give notice of those meetings and how business can be conducted at each. The panel will also discuss action taken without a meeting by written ballot or written consent, and how email or other electronic methods may be used.
Guest Instructor:
Jessica Towles
CMCA, AMS, PCAM
Jessica Towles has been in the community association management industry for 18 years. She has experience maintaining all aspects of community associations and management company administration, including facilities management, financial management and customer retention. Ms. Towles is a strong advocate of effective communication and ongoing professional education. Jessica currently serves on the Community Association Institute (CAI) Board of Trustees, the Board for the Association of Professional Community Managers, the CAI Illinois Board of Directors and as a member of the National Faculty for CAI, specializing in the M:100 The Essentials of Community Association Management.
*These courses have been approved by the Georgia Real Estate Commission for 3 hours/each of Continuing Education credits (CE Credits). All attendees are required to arrive on time and remain in class for the duration of the course in order to receive credit. No partial credit will be given. Any person taking this same course within the previous calendar year will not receive credit.
No recruiting for employment opportunities for any real estate brokerage firm is allowed in these classes. Report promptly any effort to recruit on behalf of a brokerage firm by anyone to Tina Saadat, School Director at 770-736-7233.
